FACTS

WHAT DOES THE TRUST COMPANY DO WITH YOUR PERSONAL INFORMATION?

Why ? 

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some, but not all, sharing.  Federal law also requires us to tell you how we collect, share and protect your personal information.  Please read this notice carefully to understand what we do.

What ?

The types of personal information we collect and share depend on the  product or service you have with us. This information can include: • Social Security number • Account transactions • Account balances • Checking account information • Transaction history • Wire transfer instructions When you are no longer our customer, we continue to share your information as described in this notice.

How ?

All financial companies need to share customers' personal information to run their everyday business In the section below we list the reasons financial companies can share theirbusiness. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons The Trust Company chooses to share; and whether you can limit the sharing.

 Reasons we can share your personal information 

Does The Trust Company share?

Can you limit this sharing?

For our everyday business purposes ­such as to process your transactions, maintain your account(s), or to respond to court orders and legal investigations

Yes

No

For our marketing purposes ­to offer our products and services to you

No

We don't share

For joint marketing with other financial companies

No

We don't share

For our affiliates' everyday business purposes ­information about your transactions and experiencesy p

Yes

No

For our affiliates' everyday business purposes ­information about your creditworthiness

No

We don't share

Questions?

Call toll-free 800-387-8119

What We Do

How does The Trust Company protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We also maintain other physical, electronic and procedural safeguards to protect this information, and we limit access to information to those employees for whom access is appropriate.

How does the Trust Company collect my personal information?

We collect your personal information, for example, when you • Open an account • Make a wire transfer • Make deposits or withdrawals from • Show your government-issued ID your account We also collect your personal information from others, such as affiliates and other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only • sharing with for affiliates' everyday business purposes - information about your creditworthiness • affiliates from using your information to market to you • sharing for nonaffiliates to market to you State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies. The Trust Company may direct to Presidio Financial Services, Inc. (PFS), an affiliated discount broker/dealer, securities transactions on behalf of your Wealth Management account at The Trust Company. Commission rates for stock and bond transactions placed with PFS are normally less than rates The Trust Company can negotiate with other brokerage firms.

Nonaffiliates

• The Trust Company does not share with nonaffiliates so they can market to you. Companies not related by common ownership or control. They can be financial and non-financial companies.

Joint Marketing

• The Trust Company does not engage in joint marketing. A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

Other Important Information

For Texas Customers. The Trust Company is charted, licensed or registered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the Trust Company should contact the Texas Department of Banking through one of the means indicated below: In person, or by U.S. Mail: 2601 N. Lamar Boulevard, Suite 300, Austin, Texas 78705-4294; Telephone No. (877) 276-5554; Fax No. (512) 475-1313; E-mail: consumer.complaints@dob.texas.gov, website: www.dob.texas.gov.